Rapple Logistics – international freight forwarding and customs clearance
Container ship loaded with containers under way at sea
Four-engine jet taking off at dusk with its landing lights on
White truck and trailer at a warehouse loading dock

The Rapple Logistics client portal

Every shipment, live on one screen

Quotes, tracking, customs documents and invoices for sea, air and road freight. Open it on your phone and see exactly where your cargo is.

What the portal does

From the first question to the signed delivery note

Track it, approve it, file it and ask about it, in one place and without waiting for an email back.

Live shipment tracker

Seven clear steps, with a moving route picture. You always know what has happened and what comes next.

One page. Every charge.

Freight, port charges, customs duty and an import VAT estimate on a single page. Happy with it? Tap Accept and we book.

Messages with our team

Ask a question on the shipment itself. The answer stays with the file, for everyone on your side.

An email at every step

No chasing. When your cargo moves, you hear about it.

Every document in one place

Download them the moment they are issued. No more digging through old emails.

Follow it home

Sea, air or road: the same seven steps

Pick how it travels and see what each step means for your cargo.

  1. BookedSpace confirmed with the line
  2. LoadedContainer packed and sealed
  3. SailedOn the water
  4. ArrivedDischarged in port
  5. CustomsEntry lodged by our team
  6. ReleasedSARS release received
  7. DeliveredSigned for at your door

Now: Booked

Global Logistics Network

One team here. Vetted partners at the other end.

Rapple Logistics is a platinum member of the Global Logistics Network (GLN), a network of independent freight forwarders founded in 2003. Every member is screened for track record, financial stability and service quality. You deal with one team in South Africa, and a GLN partner looks after your cargo where it starts.

  • Collection at your supplier's doorOn EXW, FCA and FOB terms a partner on the ground books the pickup and the export clearance.
  • Local knowledge at originPartners who know their own ports, carriers and export paperwork.
  • One contact for the whole journeyOur team in Cape Town or Johannesburg runs the file from order to delivery.
500+
member offices
135+
countries and territories
250+
member forwarders
USD 50k
payment protection per covered claim

Network figures as published by GLN (go2gln.com), October 2026. Map lanes are an illustration of main trade lanes into South Africa.

Three steps to your first tracked shipment

  1. 1Ask for a quoteBy email or on the quote form.
  2. 2Accept it on the portalOne page, every charge, one tap.
  3. 3Follow it to your doorTracker, documents and invoices, all in one place.

Know your landed cost before you order

Freight, duty, VAT and delivery in one written figure. Usually within one working day.